Business Profile

Roystar Travel & Tours Sdn Bhd
— Started Since 23.08.1990 —
Industry:
Travel Agency
Address:
No.108 (Ground & Mezzanine Floor), Jalan Imbi, 55100 Kuala Lumpur
Brief Introduction
A member of B.T.T WORLDWIDE GROUP;
A leading travel agency and ‘Tour Package Wholesaler’ incorporated in Kuala Lumpur, Malaysia since year 1990;
Licensed by Ministry of Tourism Malaysia (Reg. No. KPL1905), also an active member of:
– Association of Tour and Travel Agent (MATTA)
– Malaysia Chinese Tourism Association (MCTA)
– International Air Transport Association (IATA)
In year 2005, we have been awarded the IS09001:2008 Quality Management System by:
– BS EN ISO9001 :2008 (UKAS)
– Moody International Certification (M) Sdn Bhd (DSM)
Our associated / subsidiary companies:
1. Hong Thai Tours & Travel (M) Sdn Bhd
2. Hong Thai Travel (Penang) Sdn Bhd
3. B.T.T Travel Services Sdn Bhd
4. B.T.T Travel Services Sdn Bhd (Kota Kinabalu Branch)
5. B.T.T Sightseeing (MM2H) Sdn Bhd
6. Pelancongan Mewah Sdn Bhdour principles:
To enhance the standard of service and determine the quality control the satisfaction to our valued customers.
To provide high tour packages by always delivered and adapted to the customer requirements and the satisfactory condition.
Our mission:
To maintain the top performance and the most effective market driven organization in the tourism industry of Malaysia.
Our Team:
Our team of more than 96 professional, aggressive, well manner and experienced staff, inclusive of our director who is having many years of experiences in travel industry.
Our travel brand name ie. ‘SMART HOLIDAYS’ has been an ideal travel partners for more than 120 travel agents in Malaysia. Name of partners Hong Thai Tours & Travel (M) Sdn Bhd, Hong Thai Travel (Penang) Sdn Bhd, B.T.T Travel Services Sdn Bhd, Pelancongan Mewah Sdn Bhd and etc.
We provide a ‘one-stop travel point’, offering wide spectrum services to the consumer, corporate and business travelers. Our services are:
1. Outbound Tour (GIT/FIT) — Worldwide (Europe/ USA/ Asia/ Australia/ NZ/ Exotic)
2. Inbound & Domestic Tour (GIT/FIT)
3. Air Ticketing Services
4. Coach & Car Rental
5. Corporate incentive, meeting, convention tour arrangement
6. Worldwide accommodations
7. Professional Tourist Guide / Leader Services
User Profile
